Shipping Policy

 

COVID-19 Update

Thank you all so much for all of your orders, and supporting our small business! Our online store is currently live and shipping orders.

Due to COVID-19, there may be delays with our partner warehouses and carriers. Please allow up to an additional 2-7 business days for processing. We are very fortunate and grateful to be able to continue sharing Aloha during these difficult times. If you have any questions or concerns, feel free to message us! (bottom right)

Stay safe!! 

Processing and Shipping

All orders will be processed and shipped Monday - Friday excluding holidays. Please note that for the order that have more than two items, it might be shipped in 2 separate packages.

Orders are normally processed within 1-2 business days.

During the Holiday rush, orders will be processed with 2-3 days.

Expedited shipping services (i.e. USPS Express Mail and UPS Next Day, 2nd Day Air etc.) from Hawaii may take an additional 1 (one) day. Please note that UPS or other expedited shipping method excludes weekend delivery services.

Shipping options

Shipping methods include US Postal Service or UPS.

For international orders, please email us for a shipping quote or check the rates upon checkout. Also check with your local customs agency about additional charges before ordering as we will not be responsible for customs duties, brokerage fees, etc.

スタンダード国際便(2〜4週間)※目的地での輸入関税はお客様の自己負担となります。

1万円(約100 USドル)以上のご注文における輸入関税は、お客様の自己負担となります。

Shipping Times

US Standard/1st Class (3-5 days)

International Shipping:

We are now offering the discounted rates above for our international customers below! Simply add the minimum amounts in your bag to see the discounted shipping on checkout.

Due to global COVID-19 delays, we have also upgraded your shipping from USPS to UPS Worldwide Expedited. This will allow you to track your shipment and help to receive your package on time (2-4 weeks).

UPS Worldwide Expedited Shipping Rate

Under $40 spend

$24

Under $100 spend

$29

Under $200 spend

$44

Over $200 spend

$59

 

Orders placed on Beyond Marketplace will be shipped by BorderX Lab.